RESTART Case Manager
Title: RESTART Case Manager
Salary: $24.72 per hour
Supervisor: RESTART Program Director
Status: Full-Time, Non-Exempt, 35 hours per week,
Schedule: Monday – Friday, 8am-4pm with a one hour lunch break
Function:
RESTART Case Managers provide services to individuals who are incarcerated at the Dutchess County Justice and Transition Center as part of a jail-based team working in the RESTART program as well as the broader incarcerated population. Case Managers serve as a bridge between the in-jail intensive programming and community-based programs and services. Case Managers help to identify services and facilitate the transition plan to ensure engagement of the program participants.
Qualifications:
- A bachelor’s degree in criminal justice, human services, or another relevant field.
- A minimum of five years’ experience working with a criminal justice population is preferred
- A background or experience in counseling and/or behavioral health is preferred but not required.
- Bilingual (Spanish/English) is a plus.
- Successful completion of all required background checks for Agency and Dutchess County Sherriff’s Office
Position Responsibilities:
- Complete COMPAS/COMPAS-R assessment of clients entering the program.
- Communicate and refer individuals to other supportive service agencies to meet individual needs or as part of a case plan.
- Maintain individual client records and prepare monthly reports on services to track individual progress and meet reporting requirements
- Facilitate and co-facilitate groups for men and women as part of client case plans
- Participate in and complete a transition plan for RESTART clients as they transition from custodial setting to a community environment, inclusive of appropriate ongoing supports
- Complete progress notes on all clients, documenting all contacts and meeting deadlines for required paperwork in Northpointe.
- Attend weekly supervision with supervisory level staff
- Participate in team meetings with providers, jail staff, other stakeholders as needed and collaborate with members of in-jail team to ensure that goals are met.
- Work with community-based providers to ensure that transitional community services are coordinated, including coordination with various community agencies.
- May occasionally attend meetings/appointments outside of the jail.
- Other duties as assigned.
Skills & Abilities:
- Knowledge of criminogenic risk and needs that contribute to mental, emotional, and social maladjustment of justice involved individuals
- Knowledge of Cognitive Behavioral Interventions and other therapeutic techniques utilized in work with justice involved individuals
- Cultural competence and ability to relate to client population empathetically and with a trauma-informed lens
- Knowledge of Crisis management techniques
- Develop and maintain collaborative and supportive working relationships with all members of the clinical/case management, jail, and Agency staff
- Actively support program goals
- Identify system gaps and offer improvements/solutions
- Ability to communicate effectively both orally and in writing
- Respect, initiative, resourcefulness, tact, and courtesy
- Maintain competency and keep abreast of latest developments in the justice involved field
- Organize work and complete appropriate documentation/records in a manner that aligns with accepted professional standards
- Obtain training required to administer evidence-based/evidence-informed and other approved curricula
- Ability to work evening hours as needed in order to provide programming for the general incarcerated population on a pre-planned basis.
Benefits:
- Medical, dental, and vision coverage.
- 403(b) retirement plan with employer match up to 5%.
- Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year).
- Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off.
- Group term life and long-term disability insurance.
- Supplemental life insurance & accidental death and dismemberment coverage (AD&D).
- Supplemental insurance through Aflac.
- Employee assistance program (EAP).
- Pet insurance.
Our Mission:
Family Services brings people together to find the support they need, improving their lives and communities, and building a stronger safer Hudson Valley.
Our Values:
Compassion – Extending empathy and understanding to others.
Integrity – Being honest and dependable.
Hope – Believing in the strength of the human spirit and heart, to emerge and thrive when faced with a challenge.
Diversity – Promoting a vision of community comprised of wide-ranging assets.
Respect – Treating all individuals with dignity and without judgement.
Community – Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives.
Justice – Promoting social and economic equity and fairness.
Quality – Aspiring for excellence in every aspect of our work.
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Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@familyservicesny.org.
Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.
Must be authorized to work in the United States without work sponsorship.